AI can’t be all that bad. The problem I’m always seeing with AI is a double-edged sword. You have corporations shoving AI in just about everything, treating it like its a cure for cancer and that really rubs people the wrong way. Then, on a more of a society level, you’ve got people who use AI for an assortment of things like making art with AI and still accredit themselves as an artist to people who treat AI like a therapist when it is not advised to.
However, I’ve found some benefits with AI. For example, I’m chatting with ChatGPT on credit cards, because it is something I may lean towards getting into. It’s helping me better understand than most people have tried explaining to me. Simply because it is giving me a more stream-lined response than people just beating the bush.
I regularly use CoPilot to search Microsoft documentation for me. E.g. I needed to find a particular interface in Entra and couldn’t remember where it was. So, I asked CoPilot and it got me to the right spot. I’ve thought about asking it about Microsoft licensing, but I figure that might result in CoPilot becoming self aware enough to kill itself.
I also use a number of AI agents built into the cybersecurity tools I use on a daily basis. Generally stuff along the lines of “find all the cases related to this system/IP/user/etc” type queries. It’s also good for questions like “how do I tune this alert” so I don’t have to remember whatever bullshit process this vendor put together for tuning false positives. Our primary SIEM/SOAR tool has an AI which does initial triage and investigation work and it’s not terrible. It struggles with correlations for more complex events, usually highlighting events which have no bearing on the event in question. But, it often provides a good first pass and description our first line analysts can use to start a real investigation.
AI is a tool. And like a lot of tools, it has it’s benefits and limitations. The problem is we’re still figuring all those out and the people marketing these tools don’t want to admit to the limitations and they over-sell the benefits, then blame the user when those benefits don’t materialize. Given how much modern economies are based on information and knowledge, I do expect AI to have some lasting impact, but I also expect that we’ll adapt and it will just be another way of getting things done in a generation or two.